Skip navigation
Please use this identifier to cite or link to this item:
Title: Enhancing quality of work life in India: the role of workplace flexibility
Authors: Rastogi M.
Rangnekar, Santosh N.
Rastogi, Renu
Published in: Industrial and Commercial Training
Abstract: Purpose: It has been claimed that workplace flexibility is beneficial for employees as well as employers. However, not many studies have attempted to examine the impact of workplace flexibility on employees. The purpose of this paper is to examine the impact of flexibility dimensions on quality of work life (QWL) of employees. Design/methodology/approach: Data were collected from a sample of 380 middle-level employees from service and manufacturing sector in India. Analyses were carried out using multiple regressions with the help of SPSS AMOS 21. Findings: Flexibility in time and place as well as operations has a significant impact on QWL of middle-level employees. Additionally, flexibility in time and place is indicated to be a strong predictor for enhanced QWL particularly for married female employees as compared to their male counterparts. The type of organisation and sector also influences QWL of middle-level employees. Research limitations/implications: This study has projected theoretical justification indicating how workplace flexibility satisfies needs of middle-level employees and promotes their QWL. It contributes to positive psychology literature by illustrating empirical evidence supporting the crucial role of flexibility at workplace in enhancing QWL of employees in India. Practical implications: The findings may be valuable in all kinds of organisational settings when reviewing and proposing motivational employee well-being related policies. The empirical findings may have practical implications when it comes to designing jobs for enhanced work engagement. Originality/value: The variables examined in this study reflect an understanding about how support mechanism at workplace creates a positive effect in employees’ well-being in unique cultural settings of India. Thus, this study is a significant contribution to the well-being literature in India. © 2018, Emerald Publishing Limited.
Citation: Industrial and Commercial Training (2018), 50(5): 234-249
Issue Date: 2018
Publisher: Emerald Group Publishing Ltd.
Keywords: Employee needs
Employee well-being
Quality of work life
Workplace flexibility
ISSN: 197858
Author Scopus IDs: 57170025800
Author Affiliations: Rastogi, M., Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India
Rangnekar, S., Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India
Rastogi, R., Department of Humanities and Social Studies, Indian Institute of Technology Roorkee, Roorkee, India
Corresponding Author: Rastogi, M.; Department of Management Studies, Indian Institute of Technology RoorkeeIndia; email:
Appears in Collections:Journal Publications [HS]
Journal Publications [MS]

Files in This Item:
There are no files associated with this item.
Show full item record

Items in Repository are protected by copyright, with all rights reserved, unless otherwise indicated.