Does psychological climate augment OCBs? The mediating role of work engagement

Abstract

The study presented here tests the relationships among psychological climate, work engagement, and OCBs in an Indian sample of working population of IT professionals. A survey-based study was conducted in 13 IT organizations across National Capital Region (NCR). Data analysis, performed using structural equation modeling (SEM) approach, revealed that work engagement fully mediates the relationship between supportive management, self-expression, and job-challenge, and partially mediates clarity, recognition, and contribution with OCBs. The perceptions of an employee about his or her work environment play a predictive role in determining his/her work engagement. The study provides an insight into the underlying process through which employees' climate perceptions impact upon their OCBs. The characteristics of IT professionals (knowledge workers seeking excellent working environments and flexibility at work) and the nature of IT projects (greater co ordinations, and interdependences in work groups) make IT a unique and interesting context to study. © 2013 American Psychological Association.