Issue Date | Title | Author(s) |
2012 | A critical study of quality parameters in health care establishment: Developing an integrated quality model | Azam M.; Rahman, Zillur; Talib F.; Singh K.J. |
2011 | A study of total quality management and supply chain management practices | Talib F.; Rahman, Zillur; Qureshi M.N. |
2013 | An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies | Talib F.; Rahman, Zillur; Qureshi M.N. |
2013 | An instrument for measuring the key practices of total quality management in ICT industry: An empirical study in India | Talib F.; Rahman, Zillur; Akhtar A. |
2011 | Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach | Talib F.; Rahman, Zillur; Qureshi M. |
2011 | Best practices of total quality management implementation in health care settings | Faisal T.; Rahman, Zillur; Azam M. |
2012 | Core quality and associated supportive quality parameters: A conceptual quality framework in healthcare establishment | Azam M.; Rahman, Zillur; Talib F. |
2010 | Critical success factors of TQM in service organizations: A proposed model | Talib F.; Rahman, Zillur |
2015 | Identification and prioritization of barriers to total quality management implementation in service industry: An analytic hierarchy process approach | Talib F.; Rahman, Zillur |
2017 | Modeling the barriers of Indian telecom services using ISM and MICMAC approach | Talib F.; Rahman, Zillur |
2020 | Modeling the barriers toward the growth of higher education institutions: A total interpretive structural modeling approach | Talib F.; Rahman, Zillur |
2011 | Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries | Talib F.; Rahman, Zillur; Qureshi M.N. |
2010 | Studying the impact of total quality management in service industries | Talib F.; Rahman, Zillur |
2011 | Total quality management and service quality: An exploratory study of quality management practices and barriers in service industry | Talib F.; Rahman, Zillur; Qureshi M.N.; Siddiqui J. |
2012 | Total quality management in service sector: A literature review | Talib F.; Rahman, Zillur; Qureshi M.N. |