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Issue Date	Title	Author(s)
2012	A critical study of quality parameters in health care establishment: Developing an integrated quality model	Azam M.; Rahman, Zillur; Talib F.; Singh K.J.
2017	A fuzzy AHP and fuzzy multi-objective linear programming model for order allocation in a sustainable supply chain: A case study	Kumar D.; Rahman, Zillur; Chan F.T.S.
2004	A model for the sales and distribution of e-services	Rahman, Zillur
2011	A study of total quality management and supply chain management practices	Talib F.; Rahman, Zillur; Qureshi M.N.
2015	An alternative model of self-service retail technology adoption	Kaushik A.K.; Rahman, Zillur
2013	An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies	Talib F.; Rahman, Zillur; Qureshi M.N.
2017	An empirical investigation of tourist’s choice of service delivery options: SSTs vs service employees	Kaushik A.K.; Rahman, Zillur
2013	An instrument for measuring the key practices of total quality management in ICT industry: An empirical study in India	Talib F.; Rahman, Zillur; Akhtar A.
2017	An integrated framework to understand how consumer-perceived ethicality influences consumer hotel brand loyalty	Fatma M.; Rahman, Zillur
2017	An ISM approach for modelling the enablers of sustainability in market-oriented firms	Agrawal A.K.; Kumar D.; Rahman, Zillur
2011	Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach	Talib F.; Rahman, Zillur; Qureshi M.
2017	Analyzing enablers of sustainable supply chain: ISM and fuzzy AHP approach	Kumar D.; Rahman, Zillur
2018	Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement: A conceptual analysis	Sarmah B.; Rahman, Zillur
2016	Are Street Vendors Really Innovative Toward Self-service Technology?	Kaushik A.K.; Rahman, Zillur
2017	Assessing the impact of information technology capability on firm profitability and market value in emerging economies: A study from India	Arora B.; Rahman, Zillur
2016	Assessing the Influence of Stakeholders on Sustainability Marketing Strategy of Indian Companies	Kumar V.; Rahman, Zillur; Kazmi, Absar Ahmad
2017	Awareness and willingness towards Islamic banking among Muslims: An Indian perspective	Islam J.U.; Rahman, Zillur
2011	Best practices of total quality management implementation in health care settings	Faisal T.; Rahman, Zillur; Azam M.
2017	Bharat to India: A case of connecting IFFCO brand with generation y	Kamboj S.; Yadav M.; Rahman, Zillur
2020	Brand engagement and experience in online services	Khan I.; Hollebeek L.D.; Fatma M.; Islam J.U.; Rahman, Zillur

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Browsing by Author Scopus IDs 15760954200